1. Introduction
YouCity ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal data when you visit our website, use our applications, or interact with our services (collectively, the "Services").
Please read this Privacy Policy carefully. If you have any questions, contact us.
2. Data We Collect
2.1 Information You Provide
- Account Data: Email, username, profile picture, preferences
- Communication: Messages, feedback, support requests
- Payment Information: Processed securely by third-party providers; we do not store full card details
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, clicks, scroll depth
- Device Data: Browser type, operating system, device type, screen resolution
- Location: City-level data derived from IP address (with your consent)
- Cookies & Tracking: See section 4 (Cookie Policy)
2.3 Third-Party Data Sources
- Travel and hospitality partners (Stay22, Discover Cars, etc.)
- Analytics providers (Google Analytics, PostHog)
- Advertising networks (Google Ads, Facebook Pixel)
- Radio metadata providers (Radio Browser)
3. How We Use Your Data
- Provide Services: Display cities, rides, local radio, affiliate offers
- Personalization: Recommend cities and content based on preferences
- Analytics: Understand user behavior and improve the platform
- Marketing: Send promotional content, newsletters (with consent)
- Security & Compliance: Detect fraud, enforce terms, comply with law
- Affiliate Commission: Track clicks and bookings for partner compensation
4. Cookie Policy
4.1 What Are Cookies?
Cookies are small text files stored on your device. They help us recognize you, remember preferences, and measure how you interact with YouCity.
4.2 Types of Cookies We Use
| Category | Purpose | Duration | Consent |
|---|---|---|---|
| Essential | Site functionality, security, consent preferences | Session / 1 year | No (always active) |
| Analytics | Understand how visitors use the site | 13 months | Yes (Consent Mode v2) |
| Advertising | Personalized ads, retargeting, campaign tracking | 12+ months | Yes (Consent Mode v2) |
| Affiliate Tracking | Track bookings for partner commissions | 30-90 days | Yes (Consent Mode) |
4.3 Google Consent Mode v2
YouCity uses Google Consent Mode v2 to respect your choices globally. When you reject cookies, we signal this to Google Analytics, Google Ads, and other partners, preventing them from processing your data. When you accept, they activate normally.
4.4 Manage Your Preferences
Adjust Your Preferences
Click the button below to manage your cookie and analytics preferences.
5. Data Sharing & Third Parties
5.1 We Share Data With
- Service Providers: Hosting, analytics, payment processing, email
- Affiliate Partners: Travel companies for commission tracking
- Marketing Partners: For advertising and retargeting campaigns
- Legal Compliance: Law enforcement, courts (when required by law)
5.2 We Do NOT Sell Your Data
YouCity does not sell personal data to third parties. We only share data as necessary to provide services or comply with legal obligations.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request changes to inaccurate data
- Deletion: Request deletion of your data (right to be forgotten)
- Portability: Request your data in a portable format
- Opt-Out: Opt out of marketing communications
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, email us with "Privacy Request" in the subject line, and we will respond within 30 days.
7. Data Security
We use industry-standard encryption (HTTPS/TLS) and security measures to protect your data. However, no method is 100% secure. If you believe your data has been compromised, notify us immediately.
8. Data Retention
- Account Data: Retained while your account is active; deleted upon request
- Analytics: Retained for 13 months
- Cookies: See section 4.2
- Legal/Compliance: Retained as required by law (typically 3-7 years)
9. International Data Transfers
YouCity operates globally. Your data may be transferred to, stored in, or processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using YouCity, you consent to such transfers.
10. Children's Privacy (COPPA)
YouCity is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect data from children. If we discover a child has provided personal information, we will delete it immediately.
11. Do Not Track
Some browsers include a "Do Not Track" feature. Our website does not respond to DNT signals, but you can disable cookies and analytics via your cookie preferences (above).
12. Policy Changes
We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of YouCity after changes means you accept the updated policy.
13. Contact Us
For privacy questions or requests, contact us at:
- Email: [email protected]
- Website: youcity.app